HELP CENTER
Frequently Asked Questions
Find answers to common questions about our services, shipping, returns, and more.
Shipping & Delivery
Do you ship internationally?
Yes, we ship globally. International shipping rates and times vary depending on the destination. Please note that customs duties and taxes are the responsibility of the customer.
How long will my order take to arrive?
Domestic orders typically arrive within 3-5 business days. International orders can take between 7-14 business days. Custom or bespoke orders will have a specific timeline communicated at the time of purchase.
Returns & Exchanges
What is your return policy?
We accept returns within 14 days of delivery for standard items in unused, pristine condition with all original tags attached. Custom, made-to-order, or sale items are final sale and cannot be returned.
How do I initiate a return?
Please contact our Client Services team at care@designerstockhouse.com to request a return authorization and instructions on how to send your item back.
Products & Sizing
Do you offer custom sizing or bespoke services?
Yes, many of our designers offer custom sizing or completely bespoke creations. Please contact us or visit our Maison in New Delhi for a personal consultation.